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    We’ll tailor your demo to your immediate needs and answer all your questions. Get ready to see how it works!

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    Tell us about your branches, users, products, payment channels, and compliance needs. We’ll help map the right POS setup.

    “A practical POS rollout starts with understanding how the business actually sells, tracks stock, and handles compliance.”

    “A practical POS rollout starts with understanding how the business actually sells, tracks stock, and handles compliance.”

    OptiBiz Customer Success

    Implementation and support

    Share your details below and we’ll get back to you with a practical setup recommendation.

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      Implementation support

      Setup, data imports, staff training, and go-live planning.

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      Ask about POS, payments, KRA eTIMS, AI Assistance, and pricing.

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      Frequently asked questions:

      • How do we book a demo?

        Use the Book Demo or Start free trial buttons and share a few details about your business. The team will help you review the best POS, compliance, and hardware setup.

      • Can you help us choose hardware?

        Yes. We can recommend receipt printers, scanners, cash drawers, terminals, label printers, and thermal rolls based on your shop size, counter setup, and budget.

      • How long does setup usually take?

        A simple store can often be prepared quickly once products, users, branches, and payment requirements are clear. Larger rollouts may need phased onboarding and training.

      • Do you provide staff training?

        Yes. Training can cover cashier workflows, stock updates, sales history, customer records, reporting, compliance steps, and manager controls.

      • How do existing customers report an issue?

        Use the Report Issue or Book Support option to open a support ticket. Include your business name, contact details, issue description, and urgency so the team can respond properly.

      • Can you support multi-branch rollouts?

        Yes. Multi-branch projects can include branch setup, user permissions, product imports, reporting structure, hardware planning, and go-live support.

      Trusted workflows for growing businesses.

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      Ready to modernize your POS?

      Get practical updates on POS, KRA eTIMS, payments, stock control, and AI for Kenyan SMEs.

        AI-enabled POS for Kenyan businesses: checkout, M-Pesa and card payments, inventory, KRA eTIMS workflows, customer records, branch controls, and reporting in one connected workspace. Built for retail, restaurants, service shops, and growing multi-location teams.

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